These Terms of Service govern your use of the website at www.minzhexuan.lat and the order management and dispatch scheduling software offered by Chengdu Minzhexuan Network Technology Co., Ltd. (also referred to as we, us or our). By accessing our website or by creating an account and using our software, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
These terms form a legal agreement between you and us. They apply to every visitor to our website and every user of our software, whether you are an individual, a company or an organization. If you are using the services on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity to these terms, and the terms will apply to that entity as well.
Please read these terms carefully before you use our services. If you have any questions about them, you can reach us at mail@minzhexuan.lat or by phone at +12709756863 before you proceed.
The services controlled by these terms are provided by Chengdu Minzhexuan Network Technology Co., Ltd., located at Rm 662, No. 171 Shuan East Lane, Shuangan Road, Wuhou District, Chengdu - 610000, China (CN). Our company name and address in English are Chengdu Minzhexuan Network Technology Co., Ltd., Rm 662, No. 171 Shuan East Lane, Shuangan Road, Wuhou District, Chengdu - 610000, China (CN).
The order management and dispatch scheduling software described on our website is built to help businesses run orderly queues, schedule dispatch work, track order status, optimize routes and slots, manage inventory and export reports and settlements. Our mission is to bring calm and clarity to busy operations by turning every job into a numbered step in a reliable sequence.
Our website is hosted and operated by us, and all references in these terms to the services include both the public website and the password-protected software workspaces we provide to our customers.
You must be at least the age of legal majority in your country of residence to create an account and use our software. If you are using the services on behalf of an organization, you must have the authority to enter into these terms on behalf of that organization. You confirm that all information you provide during registration is accurate, complete and current, and that you will update it promptly if it changes.
The services are intended for business and professional use. You are responsible for ensuring that your use of the services complies with all applicable laws and regulations in the jurisdictions where you operate, including laws related to personal data, consumer protection and any industry-specific rules that apply to your business. We may decline to provide services, or suspend an account, where we reasonably believe that an applicant is not eligible or that continued service would be unlawful.
To use our software, you may need to create an account. During registration you will provide us with an email address and a password, together with details about your organization. You are responsible for safeguarding your password and for all activity that takes place under your account. You must not share your login credentials with others, and you must notify us immediately if you suspect that your account has been accessed without your authorization.
You may be able to invite team members to join your workspace. As the account owner, you are responsible for the actions of your team members within the workspace and for keeping the list of authorized users up to date. We will honor the access, roles and permissions settings that you configure, and we expect each user to use the services only in accordance with these terms.
We reserve the right to verify the identity of account holders and to require additional information where needed to protect our services or other users. If you provide false or misleading information, or if we reasonably believe an account is being used in violation of these terms, we may suspend or close that account in accordance with the termination provisions below.
Our software is offered on a subscription basis. The fees, billing periods and features included in each plan are described on our website or in a separate order that we agree with you. By subscribing, you agree to pay the applicable fees in advance, on the billing cycle you select. Unless your plan states otherwise, subscriptions renew automatically at the end of each billing period until you cancel.
We may change our pricing from time to time. For existing subscriptions, we will give you reasonable advance notice before a price increase takes effect. If you do not agree with the new pricing, you may cancel your subscription before the change takes effect, and the new pricing will not apply to your current billing period. Fees are exclusive of all applicable taxes unless stated otherwise, and you are responsible for any taxes imposed on the services in your jurisdiction.
All fees must be paid in full and on time. If a payment is not received, we may suspend access to the services until the outstanding amount is paid. We may use a payment processor to collect fees, and your payment details will be handled by that processor in line with its own terms and privacy practices.
Subject to your compliance with these terms and to your payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable right to access and use the services for your internal business purposes during the term of your subscription. You may use the software to manage your orders, queues, dispatch schedules, routes, inventory and reports, and to share this information with your authorized team members and customers as you choose.
You must not copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile or disassemble the software, or attempt to derive the source code of the software, except to the extent that such activity cannot be prohibited by law. You must not use the services to provide a substantially similar service to third parties or to build competing products.
We may update, modify or enhance the services from time to time, including adding new features, improving existing ones and removing obsolete functions. We will use reasonable efforts to inform you of significant changes that affect how you use the services. We do not guarantee that every feature will remain available forever, and we may discontinue features with appropriate notice where necessary.
You agree not to misuse the services. Prohibited conduct includes, but is not limited to, using the services to violate any law or regulation, to infringe the rights of others, to upload or transmit malicious code, viruses or harmful data, to attempt to gain unauthorized access to the services or to the accounts of other users, and to interfere with the proper operation of the services.
You must not use the services to process unlawful orders, to engage in fraud or deception, or to store or transmit content that is threatening, defamatory, obscene or otherwise objectionable. You must not use automated means, including bots and scrapers, to access the services in a way that disrupts them or places an unreasonable load on our systems.
We may suspend or terminate the access of any user who we reasonably believe is violating these acceptable use rules. Where feasible and lawful, we will give notice before taking such action, but we reserve the right to act immediately where necessary to protect the security of the services or other users.
You remain the owner of all data and content that you enter into the software, including your order data, dispatch schedules, customer details, inventory records and reports. You grant us a limited license to use, store, copy and process your data solely for the purpose of providing and improving the services to you. We do not own your data and we will not use it for purposes unrelated to the services.
You are responsible for the accuracy, legality and integrity of the data you enter and for ensuring that you have the right to use and share it. You represent that your data does not infringe the rights of any third party and that you have the appropriate permissions and consents to process it. We process your data according to our separate Privacy Policy, which you should read together with these terms.
We will take reasonable measures to protect your data, including regular backups and access controls. You are responsible for configuring your own data handling settings, for determining how long to retain data, and for exporting any data you need before the end of your subscription. Upon termination of your account, we will delete your data in accordance with our retention policy and applicable law.
We provide reasonable technical support for the services during our normal business hours. Support is delivered primarily by email at mail@minzhexuan.lat and by phone at +12709756863. We aim to respond to support questions promptly and to keep the services available and operating reliably, but we do not guarantee that the services will be available at all times or will be free from errors or interruptions.
The services may be temporarily unavailable from time to time for maintenance, upgrades, or reasons outside our control, such as power outages, network disruptions or failures of third party infrastructure. Where we schedule planned maintenance, we will use reasonable efforts to give advance notice. We will make reasonable efforts to restore the services quickly after any interruption.
You are responsible for providing and maintaining the internet connection, devices and software needed to access the services. We do not control, and we are not responsible for, the performance or availability of your internet connection or of third party services that you use together with our software.
The services, including their design, layout, text, graphics, images, logos, software code, algorithms and all related documentation, are protected by intellectual property laws and are owned by us or our licensors. All rights that are not expressly granted to you under these terms are reserved by us. Nothing in these terms transfers any ownership of the services or any of our trademarks to you.
You may use the materials in the services only as reasonably required to use the services for their intended purpose. You may not remove, alter or obscure any copyright, trademark or other proprietary notices contained in the services. You grant us no rights to any marks, logos or branding that you use in connection with your own business.
We welcome feedback and suggestions about our services. If you share feedback with us, you grant us a perpetual, irrevocable, royalty-free license to use that feedback to improve and develop our products, without any obligation to you. You agree that any feedback you provide is given voluntarily and without expectation of compensation.
During your use of the services, we may share certain confidential information with you, and you may share confidential business information with us. Confidential information includes non-public information disclosed in writing, electronically or orally that is marked as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure.
Each party will keep the other confidential information confidential, will use it only for the purpose of the relationship established under these terms, and will protect it with the same care used to protect its own confidential information. Neither party will disclose the other confidential information to third parties without the prior written consent of the owner, except to those employees and advisers who need to know it and who are bound by confidentiality obligations.
These confidentiality obligations do not apply to information that is or becomes publicly available through no fault of the receiving party, that was already known to the receiving party without obligation of confidence, that is independently developed, or that is required to be disclosed by law. These obligations survive the end of your subscription and the termination of these terms.
To the fullest extent permitted by applicable law, Chengdu Minzhexuan Network Technology Co., Ltd., its developers, officers, employees, agents and suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenues, data, goodwill or business opportunity, arising out of or related to your use of, or inability to use, the services.
Our total liability to you, whether in contract, tort or otherwise, for all claims arising out of or related to these terms or to your use of the services will not exceed the total amount of fees you have paid to us during the twelve months immediately preceding the claim. This cap on liability applies regardless of the form of the claim, except where liability cannot be limited by law.
You agree that if you rely on the services for critical business operations, you remain responsible for maintaining appropriate backups, safeguards and alternative arrangements. The limitations in this section are an essential part of the bargain between us and apply even if we are advised of the possibility of such damages.
Except as expressly stated in these terms or in a separate written agreement, the services are provided on an as is and as available basis, without warranty of any kind, whether express, implied, statutory or otherwise. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.
We do not warrant that the services will meet your specific requirements, that they will be uninterrupted, timely, secure or error free, or that the results obtained from their use will be accurate or reliable. Any content, data or information obtained through the services is obtained at your own discretion and risk, and you are solely responsible for any reliance you place on such content.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the exclusions in this section may not apply to you. In such cases, the exclusions will apply to the greatest extent permitted by law in your jurisdiction.
You agree to defend, indemnify and hold harmless Chengdu Minzhexuan Network Technology Co., Ltd., its developers, officers, employees, agents and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses and fees, including reasonable legal fees, arising out of or related to your use of the services, your data, your violation of these terms, or your violation of any rights of a third party.
This indemnity applies to claims brought by third parties arising from your conduct, including claims related to the content of your data, to your use of the services in a way that violates these terms, or to your breach of applicable laws or regulations. You agree to cooperate fully in the defense of any such claim and to allow us to participate in the defense if we choose to do so.
We will notify you promptly of any claim that is subject to this indemnity and, where we control the defense, we will consider your reasonable views on the handling of the claim. Nothing in this section limits any other rights or remedies available to us under these terms or under law.
These terms take effect when you first access our website or create an account, and remain in effect until your subscription ends and you stop using the services, or until these terms are terminated as described below. You may cancel your subscription at any time by contacting us, and cancellation will take effect at the end of your current billing period.
We may terminate or suspend your account and access to the services if you violate these terms, if you fail to pay fees when due, if we are required to do so by law, or if we reasonably believe that your continued use poses a risk to the services or to others. Where possible, we will give you notice and a reasonable opportunity to correct a curable violation before terminating.
Upon termination, your right to use the services ends immediately, and you must stop accessing them. Unless you have requested an earlier deletion, we will delete your data within a reasonable period in accordance with our retention policy. The provisions of these terms that are intended to survive, including those related to intellectual property, confidentiality, limitation of liability and indemnity, will continue to apply after termination.
We may update these Terms of Service from time to time to reflect changes in our services, our business, the law or for other operational reasons. When we make changes to these terms, we will update the date at the top of this page and, where the changes are significant, we will take reasonable steps to notify you, such as by posting a notice on our website or by email.
If you continue to use the services after changes have been made and notified, your continued use will be considered acceptance of the updated terms. If you do not agree with the updated terms, you may discontinue your use of the services and cancel your subscription as described above. The updated terms will apply to your ongoing use after they take effect, and to any new orders you place.
We encourage you to review these terms periodically so that you are aware of any changes. Your statutory rights, where they cannot be limited or excluded by law, are not affected by any changes to these terms.
These terms and any disputes arising out of or related to them, as well as your use of the services, will be governed by and construed in accordance with the laws of the People Republic of China, without regard to its conflict of law provisions. The law of China is chosen as the governing law for all matters related to these terms.
We will first seek to resolve any dispute through good faith negotiation between the parties. If a dispute cannot be resolved amicably, it will be referred to the competent courts of the place where our company is registered, in Chengdu, China, unless applicable law requires a different forum. You agree to submit to the exclusive jurisdiction of those courts for this purpose.
If any provision of these terms is found to be unlawful, void or unenforceable, that provision will be deemed severable and will not affect the validity or enforceability of the remaining provisions. The headings used in these terms are for convenience only and do not affect their interpretation.
If you have any questions about these Terms of Service, or if you wish to discuss your subscription or resolve a dispute, please contact us. We value our relationship with every customer and we will respond to your enquiry as promptly as we can.
Chengdu Minzhexuan Network Technology Co., Ltd.
Rm 662, No. 171 Shuan East Lane, Shuangan Road, Wuhou District, Chengdu - 610000, China (CN).
Email: mail@minzhexuan.lat
Phone: +12709756863
Please note that the services described in these terms are developed and operated by the developer MinZheXuan. We look forward to supporting your business and to helping you keep every order in its rightful sequence.